Bella Primary Care Clinic Website Privacy Policy

Effective Date: September 1, 2023

Welcome to the website of Bella Primary Care Clinic (“Bella”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect
We may collect various types of information from you, including but not limited to:

Personal information: This includes your name, contact information (such as email address, phone number, and address), date of birth, and other information you provide voluntarily.
Health Information: We may collect health-related information you provide through online forms, appointment requests, or other communication methods. This information is treated
with the utmost confidentiality and is subject to strict privacy safeguards.
Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and other usage details using cookies and similar tools.

2. How we Use Your Information
We use the collected information for various purposes, including but not limited to:

Providing Services: To schedule appointments, communicate with you about your healthcare and deliver other requested services.
Improving User Experience: To enhance our website’s functionality, personalize your experience and analyze usage patterns.
Communication: To respond to inquiries, send appointment reminders, share important updates, and deliver promotional materials if you have consented to receive them.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing
We do not sell, rent or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., appoint scheduling software)
Legal Obligations: We may disclose information if required by law, court order or government request.
Consent: We may share your information with third parties if you provide explicit concent.

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication.
Cookies: You may modify your browser settings to decline cookies if you prefer, however, this may affect your ability to use certain features of our website.

6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children without parental consent.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices for for other  operational, legal or regulatory reasons. Any updates will be posted on this page and the “Effective Date” at the top will indicate the latest revision.

8. Contact Information
If you have any questions about this policy, medical information, or Bella, please contact us at 415-775-1500.